Sorry for the long delay. We received many calls from our loyal readers all last week asking why we were so late getting out the next issue of ComputerFAQs Weekly. We've just been so busy lately that we haven't had time! I suppose this is a good thing, right? The truth is, we have received such a positive feedback from our newsletter, that we have had more business than we can handle. We're a small, growing company, and we try to provide our existing clients with uncompromising personal service before trying to bring on new ones. Nevertheless, we enjoy putting this newsletter together, and we love hearing from each and every one of you. Of course, if there is any way in which we can help your business meet it's computing needs, please call. It is our pleasure to service you. > Richard D. Rost, Editor.
Q: Whenever I try to run certain DOS applications, like CHKDSK or FORMAT, I get an error message that says "incorrect DOS version." I know that I'm using DOS 6.22, and when I type VER it says this, yet I still get this error. What can I do? > Arthur K., West Seneca NY
A: Arthur, have you upgraded your DOS version recently? It's possible that you may have upgraded your DOS system files (COMMAND.COM, et. al) to DOS version 6.22, but the application files that are in your C:\DOS directory may be from an older version. Here's how you check: go to your DOS directory and type DIR. Note the times that these files were last modified (last item to the right in the directory listing). The times on all DOS files should indicate the version of DOS they came with. For example, if your FORMAT.COM file has a time of 6:21 am, then it came from DOS version 6.21. If you're using DOS 6.22, all of your DOS files should end in 6:22 am. If not, you need to re-install your version of DOS from your 6.22 diskettes. Something probably went wrong when you upgraded. >rdr
TIP: DOS and Windows create a lot of junk files that eat up your hard drive space. Generally, these files end in .BAK or .TMP. Take a look throughout your hard drive and see how many junk files you have. Especially look in your DOS and WINDOWS directories. You can delete them, but make sure you have a backup before doing so!
Q: Help! I've lost my toolbars in Microsoft Word and now I can't seem to get them back. Can you help me? > Marie, Buffalo NY
A: All you have to do is click on View and then Toolbars from the main menubar. This will bring up a dialog box that contains all of the available toolbars on your system. Generally, you'll only want the first two on the list, but you can select as many as you want. Hope this helps. If you need any additional assistance, please call. > mpr
We realize that most intelligent business owners recognize the need for regular maintenance of their office's computers. We also understand that time is valuable, and you don't want your computers offline when your employees are supposed to be working on them. Because of this, we are now offering a special on our PCDoctor preventative maintenance service for after business hours. One of our expert computer technicians will come to your office, clean your computers inside and out, and run a complete battery of diagnostic checks to ensure that your PCs are operating at maximum efficiency. Call before April 1st 1996, and we will give you a 20% discount on all appointments scheduled for after 5:00 pm. It's the perfect opportunity to make sure your computer equipment is running properly while not sacrificing any of your valuable time. Call us today at 716-668-0838 ext PCDR (7237) for free information.
Q: I'm trying to network two of my computers together using Windows 95 and some thin coaxial cable that I purchased from [a local computer store]. I've installed the network cards into my two computers, and Windows 95 has found them and says they're working fine. I've plugged the cable into each of the network cards. Still, nothing works! > Steve, Getzville NY
A: When using thin coaxial cable, Steve, you have to also purchase "T" connectors and line terminators. You can't just plug the cable directly into the two network cards. Plug a "T" connector into each network card. Then, run the cable between the two "T" connectors. Finally put a terminator on each "T" connector to end the line. Restart your network, and things should run fine. Of course, if you have problems, please call. Our certified network technicians are available to help you with everything from installation to troubleshooting. >rep
FREE 1996 COMPUTER SOLUTIONS CATALOG We'd like to show you how we can help your business. Call us today at 716-668-0838 ext CAT (228#) and request a copy of our free 1996 Computer Solutions Catalog. Call before April 1st 1996 and receive a free copy of our Ten Steps To PC Maintenance special report.
Download the latest version of our Small Business Database for Windows from our home page at www.vivanet.com/~amicron. It contains everything you need for customer/contact management, product information, and order entry. Best of all... it's free! If you don't have Internet access, call for information on how you can obtain a free copy. 716-668-0838. Manage all of your data with one program.
ComputerFAQs Weekly is copyright 1996 by Amicron Technology Services. Phone/Fax: 716-668-0838. Voicemail: 716-369-6235. Email: amicron@vivanet.com. Mail: PO Box 1453, Buffalo NY 14225. Circulation:10204. Missing an issue? Please call for free back issues. Problems? If you would like to be removed from our fax list, or would like CFW sent during business hours only, please call.
